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Hi Reader,
I hope you enjoy the tips on managing conflict in this month's issue of
Strategies for Success.
If the summer months find you in need of highly qualified
temporary or full-time staff, please email me at tlg@thelibertygroup.com.
Regards,
Ken Bohan
The Liberty Group
Six Essential Skills for Managing
Conflict Effectively
As a leader, one of the most important job functions you
have is conflict resolution. As you know, even in the best
organizations, conflicts can arise. What makes the best
companies stand out is their ability to deal with conflict
before it becomes a serious problem in the workplace.
That's why we wanted to pass along some great tips from a
real life hostage negotiator on what it takes to resolve
conflicts before they escalate. While we hope you never
need hostage negotiation skills, many of the lessons taught
can be used for your everyday workplace conflicts.
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